Shipping policy
Thank you for visiting and shopping at My Store (owncart.store).
Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Domestic Shipping (United Kingdom)
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
- Shipping charges are calculated and displayed at checkout
International Shipping We ship internationally. Delivery times vary by destination, typically 7–14 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive an email notification with your tracking number.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us immediately at shopifywithgoodwilltraders@outlook.com so we can resolve the issue.